Refund policy

Return Policy

We accept returns under the following conditions:

1. Eligibility for Returns

  • Products must be unused, undamaged, and in original packaging.

  • Return requests must be raised within 7 days of delivery.

  • Items that are customized, perishable, or non-returnable as per product description are not eligible for returns.

  • Products damaged due to misuse or mishandling by the customer are not eligible for return.

2. Return Process

  • Email shyam@quantumpicklecircus.com with order details and images of the product to initiate a return.

  • Our team will review the request and arrange a return pickup or provide return shipping instructions.

  • Once received and inspected, we will process the refund or exchange as per our policies.

  • Return will be accepted within 5 - 7 business days.

Refund Policy

1. Refund Eligibility

  • Refunds are processed only after the returned product passes inspection.

  • If a replacement is unavailable, a full refund will be issued.

  • Refunds will be credited within 5-7 business days via the original payment method.

2. Non-Refundable Situations

  • Shipping charges are non-refundable.

  • Refunds will not be processed if the product is used, damaged, or missing accessories.

  • Orders placed using discount codes, gift cards, or promotional offers may have different refund eligibility criteria.

 

Exchange/Replacement Policy

1. Time Frame for Exchange/Replacement

  • Requests must be raised within 7 days of receiving the product.

  • The replacement product will be delivered within 5-7 business days after return approval.

2. Conditions for Exchange

  • The product must be unused, undamaged, and in original condition.

  • Exchanges are subject to stock availability.

  • If a defective, incorrect, or damaged product is received, we will replace it free of charge.

  • If the requested replacement product is out of stock, the customer may opt for a refund or an alternative product.

For any queries or further assistance, contact shyam@quantumpicklecircus.com or call 7624854441.

Thank you for choosing Quantum Pickle Circus! We appreciate your trust in us.